Terms of service

This website is operated by Heritage Eleven. Throughout the site, the terms “we”, “us” and “our” refer to Heritage Eleven.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

 

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

 

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission by us.


3. Products & Orders

All products sold by Heritage Eleven are made to order.

  • Product images are for illustrative purposes
  • Slight variations may occur due to lighting or production processes

We reserve the right to limit or cancel orders at our sole discretion.

 

4. Pricing & Payments

All prices are displayed in the selected currency at checkout.

  • We reserve the right to change prices at any time
  • Payments must be completed before order processing begins


5. Shipping & Delivery

Delivery times are estimates and may vary depending on:

  • Destination country
  • Courier operations
  • Customs procedures

Heritage Eleven is not responsible for delays caused by external factors beyond our control.


6. Customs, Duties & Taxes

We do not charge import taxes at checkout.

Customers are responsible for any customs duties or taxes applied by their country, if applicable.


7. Returns & Refunds

Due to the made-to-order nature of our products:

  • Returns are only accepted for defective or incorrect items
  • Requests must be made within a reasonable time after delivery

We reserve the right to evaluate each case individually.


8. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current.


9. Third-Party Services

We may use third-party services (such as payment gateways and logistics providers) to operate our store.

We are not responsible for any issues arising from third-party services.


10. Limitation of Liability

Heritage Eleven shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products.


11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

It is your responsibility to check this page periodically for changes.


12. Contact Information

If you have any questions about these Terms, you may contact us at:

Email: support@heritageeleven.store