Política de privacidad

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Heritage Eleven (“we”, “us”, or “our”).

 

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with our website, such as:

  • Pages viewed
  • Products viewed
  • Search queries
  • Referring websites

We refer to this as “Device Information.”

When you make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

This is referred to as “Order Information.”


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you
  • Provide customer support
  • Screen orders for fraud or risk
  • Improve and optimize our website
  • Provide marketing communications (if permitted)


3. Legal Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Your consent
  • The performance of a contract (your order)
  • Compliance with legal obligations
  • Our legitimate business interests


4. Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Payment providers
  • Shipping and logistics partners
  • Analytics and advertising platforms

These providers only access the information necessary to perform their services.


5. Cookies

We use cookies and similar technologies to improve your experience.

  • Essential cookies (site functionality)
  • Analytics cookies (performance tracking)
  • Marketing cookies (advertising)

You can manage or disable cookies in your browser settings.


6. Your Rights (EEA Residents)

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing
  • Request data portability

To exercise your rights, please contact us using the details below.


7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


8. Data Transfers

Your information may be transferred and processed outside your country, including in jurisdictions that may not provide the same level of data protection.

We take appropriate safeguards to ensure your data remains protected.


9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.


11. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Email: support@heritageeleven.store


This website complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR).